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ACCOUNT SUSPENDED A MONTH AGO FOR BILLING REASON.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

My Adwords account suspended about a month ago and still no answer. everytime i contact someone i get told wait 3 more days someone will contact me. but no reply yet. i can provide current utility bill with my name to proof address is correct or any other documents needed. this is my first time opening a adwords account i dont have any other accounts. This is a new website and i really need to start advertising asap. now when i contact support i receive an automated message check below. please if someone out there can help. last time i contact support was 5 days ago. Thank in advance.

 

 

 

Dear Advertiser,

We're sorry to hear that you're experiencing difficulties with your AdWords account.

We’d like to let you know that your account is currently under review and we’re prioritizing this over other issues you may have written to us about. Our Specialists already know about this issue, and an investigation is underway. We periodically review accounts for security purposes and to verify billing information. We'll send you an update after the investigation is complete, typically within three business days.

Once we provide you with an update, please feel free to reply to this email if you have any questions regarding your AdWords account or contact us throughhttp://adwords.google.com/support/aw/bin/request.py.

Sincerely,

The Google AdWords Team

 

 

Re: ACCOUNT SUSPENDED A MONTH AGO FOR BILLING REASON.

Zee Community Manager
Community Manager
# 2
Zee Community Manager
Community Manager
Hi Chevron,

The email you've received is a correct information. We do periodically review accounts for security purposes and to verify billing information. We'll send you an update after the investigation is complete, typically within three business days.

I've alerted the AdWords support team again on your case. Please keep this thread updated on your progress.

Thank you,
Zee
G+

Re: ACCOUNT SUSPENDED A MONTH AGO FOR BILLING REASON.

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

im having the same issue sort of.  I never had adwords and its saying suspended to pay bill. I have no bill yet?