AdWords
1.9K members online now
1.9K members online now
Find out more about AdWords billing options, forms of payment, and promotional codes
Guide Me
star_border
Reply

A campaign was created in my account that I did not authorize

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I noticed on my credit card bill a charge for $65 from Google Adwords. I opened up my adwords account and there was a campaign that i had not created or authorized. Please help me process a refund. 

1 Expert replyverified_user
Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
September 2015

Re: A campaign was created in my account that I did not authorize

Rising Star
# 2
Rising Star

Hi there,

 

Welcome to AdWords Community!

 

I'd suggest checking the change history of your account (steps here) to understand who created the campaign. If you notice that someone else has made the change without your authorization, I'd suggest contacting AdWords support. Support info here.

 

Good luck,

Sumanth

Sumanth Sridhar