AdWords
4.5K members online now
4.5K members online now
Find out more about AdWords billing options, forms of payment, and promotional codes
Guide Me
star_border
Reply

$500 taken out of my account from GOOGLECC@GOOGLE.COM SINGAPORE.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have had the following money taken from my account:
18 Aug 16 - $500 GOOGLECC@GOOGLE.COM SINGAPORE
28 Jul 16 - $250 GOOGLE*ADWS4453032886 SINGAPORE
13 Jul 16 - $100 GOOGLE*ADWS4453032886 SINGAPORE

Please explain these transactions.

Re: $500 taken out of my account from GOOGLECC@GOOGLE.COM SINGAPORE.

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆
Hi Donna,

This is a community forum and therefore we can't answer why these payments have been taken.
The best thing to do would be to log into your AdWords account, click the cog icon and select 'Worldwide Phone Support'.
Call the number on the screen and have your customer ID ready, after you've entered it you'll be able to speak to a Google employee who should be able to help you resolve the issue.

Hope this helps,

Re: $500 taken out of my account from GOOGLECC@GOOGLE.COM SINGAPORE.

Explorer ✭ ✭ ☆
# 3
Explorer ✭ ✭ ☆
Hello @Donna_R,

When you log into your AdWords account, in the upper right corner there is a gear icon. When you click on it select "help" from the drop down and it will provide all the ways for you to get in touch with a Google rep.

Let me know if that helps!

Nick