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404. That’s an error. With billing

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I keep getting this when im trying to start setting up a billing account 

 

404. That’s an error.

The requested URL /iframe was not found on this server.That’s all we know.

 

I havent even been able to finish setting up the account.

 

If anyone could help A.S.A.P that would be great

 

2 Expert replyverified_user

Re: 404. That’s an error. With billing

Google Employee
# 2
Google Employee

Hi Becky,

 

Thanks for reporting this. Could you upload a screenshot of the error and the URL? Make sure that you do not include any IDs, emails, or personal information. From there I can try to troubleshoot.

 

If that doesn't work, I can refer you to our support team and they can take a peak at your account and try to fix it. 

 

Let me know so that we can get this fixed straight away. 

Re: 404. That’s an error. With billing

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Screen Shot 2014-01-29 at 12.40.06 PM.pngI clicked continue and this is what i got 

Screen Shot 2014-01-29 at 12.40.24 PM.png

Re: 404. That’s an error. With billing

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

I'm having the same problem in the U.K

Re: 404. That’s an error. With billing

[ Edited ]
Google Employee
# 5
Google Employee

Ok so I have researched this and our billing team is aware of the technical error. They are working on it. I have requested to be personally notified when it has been fixed. Once it has been fixed I will update this post to let you guys know. 

 

Thanks for this feedback. 

Re: 404. That’s an error. With billing

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
Its been a week has anything been sorted

Re: 404. That’s an error. With billing

Google Employee
# 7
Google Employee

Hi Becky,

 

Thanks for following up. The engineers are aware of this technical issue and they are working on it.

 

I expect something to be resolved very soon. I will announce when it has been resolved so be sure to check back on this post. 

Re: 404. That’s an error. With billing

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭

Facing the same problem.... please help.

Re: 404. That’s an error. With billing

Google Employee
# 9
Google Employee

Hi all,

 

This technical error has been corrected. Please try it again and let me know if you are having any additional problems. 

Re: 404. That’s an error. With billing

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭

I got the same problem.. doesnt work Smiley Sad