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3 months waiting refund

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello everyone, I made a payment of US $ 25 and canceled my account a few days later, on May 31. I was informed that he would receive my refund within two weeks. Today is August 31, do three months I canceled the account and was not refunded the $ 25 U remain in my account balance. I paid by credit card and imagine it's easy to do a chargeback.

Besides all that, I contacted the adwords on 5 emails and got no answer in no, I have all the data already stored and ready report of what happened.

How should I proceed?

Best regards

1 Expert replyverified_user

Re: 3 months waiting refund

Top Contributor
# 2
Top Contributor
Since we have no access to the account, we cannot help with billing issues. Those should be addressed by calling support.

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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