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unable to create test manager account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Creating test manager account is not working for me for some reason.

 

I tried multiple time without success.
Here is my procedure (see attached images):

 

I created new Google Account (http://i59.tinypic.com/2uiemns.png http://i61.tinypic.com/nwyqns.png http://i57.tinypic.com/4tm1x2.png).
Then I click Create a test manager account (http://i58.tinypic.com/11txszo.png).
Then I filled up form for creating test account (http://i59.tinypic.com/2jes8wk.png)
Then I verified account by sms (http://i61.tinypic.com/24pihd0.png http://i58.tinypic.com/dg32gy.png).
Then I filled up once more some account settings (http://i60.tinypic.com/2hmpz4x.png)
And now I have created standard Adwords account (http://i62.tinypic.com/24et2zb.png ), not Test manager account Smiley Sad(

 

And there is a problem. Where can I create TEST Account? What I do wrong?

 

Please help!

 

Thank you in advance.

Best regards

 

Juraj Toth

2 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by Theresa_Zook (Top Contributor Alumni)
October 2015

Re: unable to create test manager account

Community Manager
# 2
Community Manager

Hi Juro,

 

Once you have a test manager account, all accounts you create under that manager account will automatically be test accounts. If you take a look at API's walkthrough, you'll see that you also need to have a production manager account and a production developer token in order to make requests again the test account.

 

Let me know your thoughts and if this helps,

Cassie

View solution in original post

Marked as Best Answer.
Solution
Accepted by Theresa_Zook (Top Contributor Alumni)
October 2015

Re: unable to create test manager account

Community Manager
# 2
Community Manager

Hi Juro,

 

Once you have a test manager account, all accounts you create under that manager account will automatically be test accounts. If you take a look at API's walkthrough, you'll see that you also need to have a production manager account and a production developer token in order to make requests again the test account.

 

Let me know your thoughts and if this helps,

Cassie

Re: unable to create test manager account

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thank you for your feedback Cassie!

The problem is that created account IS NOT Test manager account, as you can see on images. I don't know why this procedure ends with standard account when I choose create Test manager account.

Yes, I know that I can to create Test accounts under Test manager account, but I can not create Test manager account.
And yes, I know I need developer token, we got one already. Now I need to have test account.
I already communicated with people from adwords api team, but they can not help me, because this is problem with UI for creating Test manager account.

Could you please repeat procedure I described above to create Test manager account? Is this working right for you? I don't think its my fault.

Thank you

Juro



Re: unable to create test manager account

Community Manager
# 4
Community Manager
Hi Juro,

From your last screenshot, it does not look like a test account was created, or even that a regular manager account was created. It just looks like a regular AdWords account.

Did you post to the AdWords API forum, or get in touch with the team a different way?

Re: unable to create test manager account

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Hello Cassie,

yes, it is regular AdWords account. And that's the problem.

I sent this screenshots to Adwords API team by email one week ago. They told me:

"Since this isn't directly related to the API an has more to do with the user interface, I would recommend posting the question on the general AdWords Forum. They specialize more with the front-end. Unfortunately, since I work more with the API and not the user interface, I don't have insight as to why this is happening."

So, I wrote this post here, in Adword forum.

Is this problem for everyone, or just for me? Can you create Test Manager Account?
Can you create Test Manager Account for me?

Thank you

Juro

Re: unable to create test manager account

Community Manager
# 6
Community Manager

Hi Juro,

 

Unfortunately I can't create a test manager account for you, nor do I have access to your account through this forum.

 

Since we haven't heard from anyone else it doesn't seem like this is a widespread issue, though I also know that users aren't making test manager accounts all the time.

 

Have you tried contacting the AdWords support team via phone or chat? If there's a step you're missing they could help walk you through it. Then if we find it's an issue with the interface I could pass that on to our technical team.

 

Cassie

Re: unable to create test manager account

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Hello,

ok, I will try chat. If I find something, I will post it here.

Thanks

J.

Re: unable to create test manager account

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
Hello,

I encountered the same problem. Ended up with a standard account when I was trying to set up a test manager account. Did you find a solution? If so, can you please let me know how you get it set up? Thanks.

Wei

Re: unable to create test manager account

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭
Hi,

sorry, I gave up on finding solution 6 months ago. I tried 8 new email accounts on different PC, with different settings, different browsers. I was unable to create test manager account, always created standard account. Smiley Sad
I think its issue on adwords test account creation wizard.

J.

Re: unable to create test manager account

[ Edited ]
Top Contributor
# 10
Top Contributor

Hi guys,

 

I am copy/pasting a forum answer from the AdWords API Team.

 

"Please follow these steps to create the test manager account and test AdWords account.
 
1)Test Manager account needs the Google account which is not linked to any AdWords accounts. You could create a new Google account at accounts.google.com and use this link to create test manager account. 
 
2)You need to provide the information asked to create test manager account and click the create test account button. Test manager account will get created and on the top right corner of the page you will see the red rectangle This is test account!
 
3)To create the test AdWords account, please click on +Account drop down and select the New AdWords account, Please provide the information needed and it will create the test AdWords account.
 
*** Unable to create test account  -  AdWords API Forum ***

 

The answer was authored by Umesh, API team, on 11/5/15.

 

Best,

Lakatos