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shopify hosted URL not allowing ads

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have a new shopify store. The shopify URL is indie-watches.myshopify.com however I've updated the domain to be one I purchased just indiewatches.com.

 

The routing all works when I go to indiewatches.com I get there correctly however when I submit an adwords ad it is getting disapproved and says it should be directing users to myshopify.

2 Expert replyverified_user
Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
September 2015

Re: shopify hosted URL not allowing ads

Community Manager
# 2
Community Manager

Hi Indie W,

 

Are you directing users to indiewatches.com or indie-watches.myshopify.com? Whatever your destination page from your ad is, that is what your ad needs to reflect. 

 

So, if you are sending people to your shopify site from your AdWords ad, then your display and destination URL will need to be myshopify.com or indie-watches.myshopify.com (as you can display the subdomain as well).

 

If you are sending people to indiewatches.com, then your AdWords ad needs to have indiewatches.com as your display and destination URL.

 

I hope that helps,

Kathleen

Re: shopify hosted URL not allowing ads

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
my display and destination URL were www.indiewatches.com this was rejected twice with the same reason it says that it should be myshopify.
Marked as Best Answer.
Solution
Accepted by topic author indie w
September 2015

Re: shopify hosted URL not allowing ads

[ Edited ]
Top Contributor
# 4
Top Contributor

the www version of the site seems to
be redirecting to a non-www version --

among other redirects.

perhaps try using the non-www version of the site; e.g.
http://indiewatches.com/

http://indiewatches.com

for both the display and destination url --
assuming the site's main page is what is wanted.

 

also, there may be a delay in the redirects;

check with shopify support as to when the

redirects were introduced -- especially if

dns was used to implement the redirects.

 

Re: shopify hosted URL not allowing ads

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
You probably selected the indie-watches.myshopify.com as the primary domain in the settings. Go to Online Store > Domains in the Shopify menu and ensure that the "Primary Domain" is set to indiewatches.com.