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recovering a google adwords account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Cannot login to Google Adwords. Account is basically set up. Just wish to login. However, I am presented with the message that this email address is already associated with an adwords account and cannot be re-used.

 

I am not trying to re-use this account. I am trying to log in to this account to begin using adwords, NOT set up a new account.

 

Can this be re-set?

 

Thanks

P

1 Expert replyverified_user

Re: recovering a google adwords account

Rising Star
# 2
Rising Star

Hi Pablo,

 

Welcome to AdWords Community!

 

Have you just set up the account or you were given access by an admin user of the account? That error message means you already have an AdWords account associated to the log in email. However, it may show up sometimes due to old cache and cookies. Could you delete them (Ctrl+Shift+Del) and try logging in again?

 

Cheers,

Sumanth

Sumanth Sridhar

Re: recovering a google adwords account

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thanks so much for your suggestion. I have indeed tried deleting cookies.

Re: recovering a google adwords account

Rising Star
# 4
Rising Star
Could you check if you're logging into www.adwords.google.com?

- Sumanth
Sumanth Sridhar