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"No feed items available for preview. You can still save your ..."

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

I've added a feed yesterday and it still says "No feed items available for preview. You can still save your ads now and check your feed later. Your ads will not appear until you have items in your feed.", but the feed-message is "Feed #1025720 Successfully ingested as of 12/15/15".

I do not use empty columns like this is hinted in another thread.

 

So is there another approval-process where my feed is stuck in? (the ads itself are already approved).

 

kind regards

Klaus

2 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by Mini-CM (Community Manager)
December 2015

Re: "No feed items available for preview. You can still save your

Top Contributor
# 6
Top Contributor
Klaus,

Typically it takes around 3 business days during which your feed item will be reviewed by AdWords support. Are you sure that this time period has already passed?

View solution in original post

Re: "No feed items available for preview. You can still save your

Top Contributor
# 2
Top Contributor
Hi Klaus,

Did you check the Diagnostics Tab inside your merchant center account for issues that you are facing?
Specifically you can also view the Feed issues also. Also note that if you tried to make any changes to your feed, it is not going to reflect until it is refreshed and the data is updated inside the Diagnostics tab.

Pankaj

Re: "No feed items available for preview. You can still save your

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Pankaj,

sorry I've forgotten to mention that this is a spreadsheet-feed - I do not have a merchant center account.
The ad itself is a "Custom image ad".

kind regards
Klaus

Re: "No feed items available for preview. You can still save your

Top Contributor
# 4
Top Contributor
Ok, are you creating feed for your dynamic display ads campaign?

Re: "No feed items available for preview. You can still save your

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
correct
Marked as Best Answer.
Solution
Accepted by Mini-CM (Community Manager)
December 2015

Re: "No feed items available for preview. You can still save your

Top Contributor
# 6
Top Contributor
Klaus,

Typically it takes around 3 business days during which your feed item will be reviewed by AdWords support. Are you sure that this time period has already passed?

Re: "No feed items available for preview. You can still save your

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Hi Pankaj,

no, it's now around two days.
Does this mean that every time I change something in the feed it'll take up to 3 days until it's working?

thanks
Klaus

Re: "No feed items available for preview. You can still save your

Top Contributor
# 8
Top Contributor
Hi Klaus,

I think if you are editing a feed, the review process should remain the same. And 3 business days are maximum. There might be a possibility that the feed gets approval faster as well.

Re: "No feed items available for preview. You can still save your

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭
Hi,

it's been a week now, and the message "No feed items available for preview. You can still save your ads now and check your feed later. Your ads will not appear until you have items in your feed." is still sitting there.
And there is no indication on any progress :-/

kind regards
Klaus

Re: "No feed items available for preview. You can still save your

Community Manager
# 10
Community Manager

Hi Klaus,

 

Are you still having this issue? If so, I would recommend contacting the AdWords Team for the quickest resolution, as they will be able to look directly into your account and walk through the steps with you.

 

Cassie