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"Account isn't active because you haven't entered billing info"

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

But I have. My credit card info is visible in the billing page (Automatic payments). I also successfully made a $20 payment. The account balance is $20 credit.

 

Still, this message is shown and my ads do not run (the summaries say 0 and searching for my keywords in Google Search doesn't show my ads.)

 

What should I do to get the ads running?

1 Expert replyverified_user

Re: "Account isn't active because you haven't entered billing inf

Top Contributor
# 2
Top Contributor

Hello;
Billing /payment issues are account specifics. Since we do not have access to the account we cannot help with that.



Please contact your local Google customer service. (See contact details below):
.
http://support.google.com/adwords/bin/answer.py?hl=en&answer=8206

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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