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problem adding new ad group in adword campaign

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

I am new to Adwords. I am just having a problem adding new Ad group in an adword campaign. I followed the instructions and each time I am clicking "save ad group" it just remain in the page. Nothing was really saved. I also tried to navigate the page to see if the new ad group I am trying to create will appear in the campaign, nothing there. Is there anyone here experience the same? Thanks in advance Smiley Happy

1 Expert replyverified_user
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Marked as Best Answer.
Solution
Accepted by topic author Jihan C
September 2015

Re: problem adding new ad group in adword campaign

Top Contributor
# 2
Top Contributor

Hi Jihan,

 

Welcome to AdWords Community.

 

Such a problem is caused generally by web browsers. You should clear your browser cache and cookies, close your browser, open again, and then log in to AdWords to create ad group.

 

It should help, if it doesn't, do let us know. 

 

Thanks
Ratan Jha


About Me: Community Profile | Ratan Jha INC. | Splashsys Webtech
If this or any other post solved your question, do not hesitate to accept it as the solution.

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Jihan C
September 2015

Re: problem adding new ad group in adword campaign

Top Contributor
# 2
Top Contributor

Hi Jihan,

 

Welcome to AdWords Community.

 

Such a problem is caused generally by web browsers. You should clear your browser cache and cookies, close your browser, open again, and then log in to AdWords to create ad group.

 

It should help, if it doesn't, do let us know. 

 

Thanks
Ratan Jha


About Me: Community Profile | Ratan Jha INC. | Splashsys Webtech
If this or any other post solved your question, do not hesitate to accept it as the solution.

Re: problem adding new ad group in adword campaign

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thanks for the tip. It works! Smiley Happy