AdWords
2.7K members online now
2.7K members online now
Get started with AdWords - learn the basics to get set up for success
Guide Me
star_border
Reply

how to verify call extensions

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Using Ad Extensions and have added Call Extensions at the campaign level to all of my campaigns.  Was fine for a few weeks and now all the telephone lines are marked as "unverified".  Why and how can I correct this?

Re: how to verify call extensions

Community Manager
# 2
Community Manager

Hi Bob, 

 

Thanks for reporting this here. Can you send me a screenshot of the message? 

 

Thanks, 

Mini

Re: how to verify call extensions

[ Edited ]
Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Here is a screen shot




--
Bob Lowry

<edited by a Community Manager as noted below>
 
Note: this post has been edited by a Community Manager, in order to remove sensitive information. This is done to protect privacy and account security.




All information in this email should be treated as Confidential and
Proprietary and should not be shared without permission.

Re: how to verify call extensions

Community Manager
# 4
Community Manager
Hi Bob,

I can't see any screenshot. Can you repost please?

Thanks,
Mini

Re: how to verify call extensions

[ Edited ]
Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭



--
Bob Lowry

<edited by a Community Manager as noted below>
 
Note: this post has been edited by a Community Manager, in order to remove sensitive information. This is done to protect privacy and account security.



All information in this email should be treated as Confidential and
Proprietary and should not be shared without permission.

Re: how to verify call extensions

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
I have 2x to atttach a screenshot. Below is a link to my drive of the .png file

https://drive.google.com/file/d/0B3FelXpzqCGEZWNmdjRjODFFSkU/view?usp=sharing

Re: how to verify call extensions

Community Manager
# 7
Community Manager
Thanks Bob. I will look into this and keep you posted,
Mini

Re: how to verify call extensions

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
Hello,

Is this problem fixed? I'm having the same. It is approved but not verified and I don't know how to verify.

Re: how to verify call extensions

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭
Nicola, Yes, someone from google got back to me, reviewed the issue and corrected it. I have since hired an Adwords guru to manage my account and generate leads for my real estate firm so I can work on closing deals! Be persistent with google and they will support you, eventually.

Re: how to verify call extensions

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭
Did you get this resolved?