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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

i have paid. but why my add is not running ??

1 Expert replyverified_user

Re: help

Participant ✭ ☆ ☆
# 2
Participant ✭ ☆ ☆
Sometimes the payment info will take time to get updated so its better to wait n watch.

Re: help

Google Employee
# 3
Google Employee

Hi there, 


In relation to your query there are a couple of other elements of your account that I would recommend you check to make sure that are no problems stopping your ads from running. 


Firstly, I would recommend you check whether your ads are approved or disapproved. You can check this on the "Ads" tab of your campaign. 


Secondly, I would check the "Keywords" tab in your account to make sure that there are no problems with your keywords. There may well be Quality Score issues that are affecting your ad serving.  


Thirdly, I would also try checking out the Ad Preview Tool. This can give you some extra information on whether your ads are running or not and why. 


I hope this helps!