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help with signing in to adwords account please!

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

MY CONCERN IS THAT MY ADWORDS ACCOUNT CANNOT BE ACCESSED (by me ,,the account holder)i,ve been reading the same community comments but dated back in 2012..no current ones have been submitted.....i have tried cleaning the cache..i work on google chrome,and i need to access my adwords account,,can anyone shed any light on this for me please,,,howm can i get back in to it ?? many thanks in advance...

Re: help with signing in to adwords account please!

Participant ✭ ✭ ✭
# 2
Participant ✭ ✭ ✭
Hi Tracy,
Welcome to the AdWords Community!
The first thing I always suggest is to clear cookies and cache (which sounds like you've already done). Then, make sure you're not logged into any other Google Account that may not be associated with this AdWords Account. Consider completely exiting your browser and opening up a new session.
Are you sure you still have access to the Account? You can request access from the Admin (if you're not the Admin).
Finally, below I've posted some links to the troubleshooter and the form to complete if you've lost access.
Clear Cookies/Cache - https://support.google.com/accounts/answer/32050?hl=en
AdWords Access - https://support.google.com/adwords/answer/1704346
Problem Signing into AdWords - https://support.google.com/accounts/troubleshooter/2402620
AdWords Lost Access Form - https://support.google.com/adwords/contact/login