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error message setting up campaigns

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi, I get this message when trying to set up a new campaign:

 

There was an error with your operation. If you were trying to make a change, it may not have saved. 

Please refresh this page to try again. 

If the error continues, log out of your AdWords account, then log in again and return to this page. 

 [ Dismiss ]
 
I have tried deleting cache, restarting, another browser etc etc, nothing doing.
 
Any ideas?
1 Expert replyverified_user

Re: error message setting up campaigns

Top Contributor
# 2
Top Contributor

Two  more remedies which usually work: delete cookies and sign  out and resign into  the account.

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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Re: error message setting up campaigns

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Thanks Moshe, tried those and still stumped!?

Re: error message setting up campaigns

Top Contributor
# 4
Top Contributor
Then, Click "dismiss", and ignore.
(I have never seen a case - including on my own accounts) in which this error did not let making / saving changes to a campaign.
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: error message setting up campaigns

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
I can do that but hen there are no options to do anything, I'm not sure the page is loading up properly?

Re: error message setting up campaigns

Top Contributor
# 6
Top Contributor
Make a small change and test.
This issue is related either to the browser or to your internet connectivity. It's not an AW UI issue..
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: error message setting up campaigns

[ Edited ]
Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Hi Moshe, thanks for your help. I've tried logging in on another computer, same problem. I had this problem months ago in a different country and gave up, now on a completely different connection. My account was hacked a couple of months ago? 

Re: error message setting up campaigns

Top Contributor
# 8
Top Contributor
Call customer service... A specialist has to look into the account..
Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’