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error logging into MCC redirects to https://adwords.google.com

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi All,

I cant seem to get into my MCC anymore today? When I goto  http://www.google.com/adwords/myclientcenter

it redirects me to https://adwords.google.com/cm/CampaignMgmt?etc. Any guidance would be appreciated. I'm using Chrome. and I also tired IE, same issue.

TIA,

Bernard

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Bernard Piette
September 2015

Re: error logging into MCC redirects to https://adwords.google.com

Google Employee
# 2
Google Employee

Hi Bernard,

 

Thank you for posting on our Community forum. Regarding your MCC redirect error message, I tested it on my MCC account without getting the redirect you described.

 

Please try the following to see if it fixes your MCC login issue:

1. On either Chrome or IE browser, go to your browser's settings.

2. For [Chrome] browser, you need to go Advanced Settings

3. Under Privacy, click on the "Clear Browser data..."

4. Try clearing out the "Cookies and other site and plug-in data" setting. 

5. Now check to see if you can login to your MCC account

6. You may need to also use the "refresh" feature on your browser.

7. Please check with your Internet Explorer settings to clear your cache and/or cookies.

 

Let me know if this helps with your MCC login issue. 

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Bernard Piette
September 2015

Re: error logging into MCC redirects to https://adwords.google.com

Google Employee
# 2
Google Employee

Hi Bernard,

 

Thank you for posting on our Community forum. Regarding your MCC redirect error message, I tested it on my MCC account without getting the redirect you described.

 

Please try the following to see if it fixes your MCC login issue:

1. On either Chrome or IE browser, go to your browser's settings.

2. For [Chrome] browser, you need to go Advanced Settings

3. Under Privacy, click on the "Clear Browser data..."

4. Try clearing out the "Cookies and other site and plug-in data" setting. 

5. Now check to see if you can login to your MCC account

6. You may need to also use the "refresh" feature on your browser.

7. Please check with your Internet Explorer settings to clear your cache and/or cookies.

 

Let me know if this helps with your MCC login issue. 

Re: error logging into MCC redirects to https://adwords.google.com

Google Employee
# 3
Google Employee
Hi Bernard,

Looks like the MCC account redirect issue is resolved for you. Just to clarify, was it the "refresh" on the browser that fixed the issue? Or clearing out your cache/cookies. Or both? Please share the information with the Community. Thanks!

Re: error logging into MCC redirects to https://adwords.google.com

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Hi John Paul,
I had already proceeded with the steps above without success and I had to dig a little deeper, I fiddled with some of my Google apps settings to eliminate the a redundant access to the MCC, created a new email and it all worked itself out. Not sure it was a clean process but it worked. :-) Thanks for all the advice you share on here, makes the journey easier for all of us.
Bernard

Re: error logging into MCC redirects to https://adwords.google.com

Google Employee
# 5
Google Employee
Hi Bernard,

Thanks for updating us that you were able to get MCC issue working. Feel free to let us know if you run into any other AdWords related issues or questions.