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does not match any products in your Google Merchant Center feed

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am trying to set up ad groups by only using the Auto Target feature pointing at Product ID. The problem I get is every time I try to validate a product ID I get the following message:

 

"This target does not match any products in your Google Merchant Center feed."

 

Google have confirmed that my merchant centre feed and link etc is all okay. Does anyone have any advice or tips?

 

Thanks

2 Expert replyverified_user

Re: does not match any products in your Google Merchant Center feed

Top Contributor
# 2
Top Contributor

a small checklist of possibilities --

 

be certain 12 hours or so have passed since
a successful (feed) re-upload, without errors.

 

be certain the items have a searchable status.

 

be certain id values never change once assigned.

 

be certain the id attribute is being used (not product_id for example).

 

be certain the value matches exactly -- as displayed within the
merchant-center's products-tab when clicking on the item's title --
including any dashes, spaces, stray marks, other symbols, or
quotation-marks (if seen within the value).

 

if a tab-delimited feed is used, certain spreadsheets
may add quotes simply by saving or re-saving the file --
check the .txt file within a browser or text-editor
for the exact id value.

 

if an xml feed is used, verify the declared encoding -- check
for any characters outside the range of the declared encoding.

 

be certain the same feed is not used for multiple target-countries.

 

Re: does not match any products in your Google Merchant Center feed

Top Contributor
# 3
Top Contributor
Hi Russell D,

In addition to Celebird's fine advice, Google has advised us that this message does not necessarily mean your ad won't run or that it won't find the right product. If, after trying what celebird has suggested, you still get the message, look at your impression data. If you are getting impressions, it's a false message.

I don't quite understand how that all could be, but that is what we have been told!

Best of Luck!

Pete
petebardo -- Deadhead doing AdWords

Re: does not match any products in your Google Merchant Center feed

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭
Yes - ads are running. It would just be nice if the verify button worked and you knew that the Brand or Product ID was a valid searchable one at the time you place the ad.

Hopefully Google will sort this issue out soon!

Thanks all...