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clicks and conversions sometimes not showing

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

HI,

 

I have set up a new campaign and have tested some key words.

 

I put in a conversion tracking code on the sign up page. 

 

On one keyword I have 3 conversions but no clicks and no avg cpc, cost or position.

 

Additionally, I also should be getting a confirmation email from the site, but it is not comming through. 

 

Thanks,

 

Yehuda

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by Mini-CM (Community Manager)
September 2015

Re: clicks and conversions sometimes not showing

Top Contributor
# 3
Top Contributor

Hello,

 

Please note that the conversion tracking script is generally added on the goal completion page which could be contact thanks, sign up thanks or purchase thanks page etc...

 

It is also recommended that you check the data for a longer period of time so that you can analyse which all keywords converted for you and which not. I myself look at the data for the last 7 days for example.

 

For last part you should check with your programmer if someone fills up the form or make a purchase, an email should be sent to you. To cross check, try clicking your own ad and complete the conversion process and see if you get an email and an conversion update inside Google Adwords or not.

 

Pankaj

View solution in original post

Re: clicks and conversions sometimes not showing

Explorer ✭ ✭ ✭
# 2
Explorer ✭ ✭ ✭

Hi YehudaB,

 

Ensure first that you're not using both the Search and Display Network for the same campaign. If you are, then check whether the conversions are from search network or display network.

 

Thanks!

Anand Vishwakarma
Marked as Best Answer.
Solution
Accepted by Mini-CM (Community Manager)
September 2015

Re: clicks and conversions sometimes not showing

Top Contributor
# 3
Top Contributor

Hello,

 

Please note that the conversion tracking script is generally added on the goal completion page which could be contact thanks, sign up thanks or purchase thanks page etc...

 

It is also recommended that you check the data for a longer period of time so that you can analyse which all keywords converted for you and which not. I myself look at the data for the last 7 days for example.

 

For last part you should check with your programmer if someone fills up the form or make a purchase, an email should be sent to you. To cross check, try clicking your own ad and complete the conversion process and see if you get an email and an conversion update inside Google Adwords or not.

 

Pankaj

Re: clicks and conversions sometimes not showing

[ Edited ]
Participant ✭ ✭ ✭
# 4
Participant ✭ ✭ ✭

Hi YehudaB'

 

Welcome

 

     in addition to Avish  i like to say you, It happens sometime if you are checking the data for a short period of time(yesterday/Today).An Adword account naturally take 24 hours time to give you the complete updated data.So sometimes you may see such results.(Assuming that you have set up your campaign properly)

 

 

Regards,

Shuva