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another phone number on my add, help

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

There is another phone number next to my add and it is not mine, I searched for it my adwords account could not find anything. How can I make this phone number not showing  on my add.

Please help

1 Expert replyverified_user
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Marked as Best Answer.
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Accepted by Theresa_Zook (Rising Star)
September 2015

Re: another phone number on my add, help

Top Contributor
# 3
Top Contributor
Hi Lidya,

In addition to Kandarp Answer, Please look into https://www.en.adwords-community.com/t5/Advanced-Features/There-s-a-number-that-s-not-mine-showing-w... thread that talks about unknown number showing with ads.

If you have followup questions, please let us know.

Thanks
Neha
Neha Gupta, AdWordsTop Contributor Follow Me: My Blog | Twitter | Google+ | LinkedIn
Did you find any helpful responses or answers to your query ? If yes, please mark it as the ‘Best Answer’

View solution in original post

Re: another phone number on my add, help

Participant ✭ ☆ ☆
# 2
Participant ✭ ☆ ☆
Hey Lidya,

Have you created Call extensions?? then please refer https://support.google.com/adwords/answer/2453991?hl=en

Marked as Best Answer.
Solution
Accepted by Theresa_Zook (Rising Star)
September 2015

Re: another phone number on my add, help

Top Contributor
# 3
Top Contributor
Hi Lidya,

In addition to Kandarp Answer, Please look into https://www.en.adwords-community.com/t5/Advanced-Features/There-s-a-number-that-s-not-mine-showing-w... thread that talks about unknown number showing with ads.

If you have followup questions, please let us know.

Thanks
Neha
Neha Gupta, AdWordsTop Contributor Follow Me: My Blog | Twitter | Google+ | LinkedIn
Did you find any helpful responses or answers to your query ? If yes, please mark it as the ‘Best Answer’

Re: another phone number on my add, help

Follower ✭ ✭ ✭
# 4
Follower ✭ ✭ ✭
Hi Lidya,

Here's another post that you might find helpful related to your question:

https://www.en.adwords-community.com/t5/Advanced-Features/my-ad-shows-a-wrong-phone-number-How-do-I-...

Cheers,
Vineesh..

Re: another phone number on my add, help

Badged Google Partner
# 5
Badged Google Partner
It's a Google call forwarding number used for call tracking. Edit your call extensions to "My own phone number (don't use call reporting)", and you won't see a call forwarding number any more. You won't be able to track phone calls though.
Tom