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ads disapproved message in header, but can't see any ads with disapproved status

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# 1
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is there a bug?just saw it on one of my client accounts. There is nothing that even comes across "grey area" in this vertical that I can think of, no TMs or dubious claims or anything (it's a campaign for a toronto based magician).

 

Adwords has turn on the default disapproved ads filter and I went through each campaign with the ads tab and nothing came up. I disabled the filter and went through all ads as well all are either approved or campaign paused (checked the campaign paused ads if they were in violation and they were all clear).

 

Is there a bug?

2 Expert replyverified_user

Re: ads disapproved message in header, but can't see any ads with disapproved status

Top Contributor
# 2
Top Contributor

Hi MC,

 

Often, when I've seen disapproved ads, an email is sent out.  Did you receive anything?

 

Have you tried the new Policy Column yet?  It may or may not help. 

 

You may want to give it a shot.  You can find out more here:  http://adwords.blogspot.com/2012/08/an-easier-way-to-view-advertising.html - Pretty basic activation - Ads Tab > Columns > Customize Columns > Attributes > Policy Details.

 

Cheers!

 

-Tom

Tommy Sands, AdWords Top Contributor | Community Profile | Twitter | Philly Marketing Labs
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Re: ads disapproved message in header, but can't see any ads with disapproved status

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# 3
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Hi thanks for the tip on the policy column, it's uiseful becausew the ad status doesn't show if a ad is disapproved if it's paused.

 

Got the all clear, everything is approved. I've checked data range all time so everything should appear.

 

I haven't received any emails onto my MCC email. Maybe the client received an email on his side. Shot him an email a few hours ago but still haven't heard abck from him yet.

 

 

Re: ads disapproved message in header, but can't see any ads with disapproved status

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# 4
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here's a screenshot: http://img515.imageshack.us/img515/9278/puzzilingdisapproved.jpg

 

still an issue for me

 

 

Re: ads disapproved message in header, but can't see any ads with disapproved status

Top Contributor
# 5
Top Contributor
Hi,

Can you please once apply filter - select "All Ads" instead of "All deleted ads" from the drop down just below campaign under ads tab.

Thanks
Neha
Neha Gupta, AdWordsTop Contributor Follow Me: My Blog | Twitter | Google+ | LinkedIn
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Re: ads disapproved message in header, but can't see any ads with disapproved status

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# 6
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Hi Neha

 

here it is, still no luck finding these violating ads..

 

http://img585.imageshack.us/img585/4157/snag0032.png

 

 

Re: ads disapproved message in header, but can't see any ads with disapproved status

Top Contributor
# 7
Top Contributor
Hi Again,

Is this effecting your campaigns? Did you noticing any drop down in campaign? If everything is same, it could be a bug only. I would suggest you to consult Google adwords customer support team here http://support.google.com/adwords/bin/answer.py?hl=en&hlrm=en&answer=8206

Thanks
Neha
Neha Gupta, AdWordsTop Contributor Follow Me: My Blog | Twitter | Google+ | LinkedIn
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