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adding users - don't see gear

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Trying to add another users. I am looking for Gear icon. I don't see it.

It keeps asking me to create an ad and start campaign.

I am trying to add a professional person that is helping me with campaign.

 

Any help in this regards is really appreciated.

 

Thanks

Ray

1 Expert replyverified_user
1 ACCEPTED SOLUTION

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Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
September 2015

Re: adding users - don't see gear

[ Edited ]
Collaborator ✭ ☆ ☆
# 2
Collaborator ✭ ☆ ☆

It's supposed to be at the top right corner of the screen , if you don't see it ... maybe your browser is zoomed in/out, try to reset your browser zoom level or try different browser.

Also, Please follow the steps included in the below URL to know how to give other user access to your account and know more info about adwords access levels:
https://support.google.com/adwords/answer/1704346?hl=en

View solution in original post

Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
September 2015

Re: adding users - don't see gear

[ Edited ]
Collaborator ✭ ☆ ☆
# 2
Collaborator ✭ ☆ ☆

It's supposed to be at the top right corner of the screen , if you don't see it ... maybe your browser is zoomed in/out, try to reset your browser zoom level or try different browser.

Also, Please follow the steps included in the below URL to know how to give other user access to your account and know more info about adwords access levels:
https://support.google.com/adwords/answer/1704346?hl=en

Re: adding users - don't see gear

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I'm having the same problem.  I'm trying to add a user so that I can free up this email account to administer my company's adwords account, but I can't find the gear symbol without creating an ad.

 

Any help would be appreciated.

Re: adding users - don't see gear

Google Employee
# 4
Google Employee

Hi Ray and Maria,

 

The gear icon should be at the top right corner of your account (beside your Customer ID number and current email address). 

 

This article is quite helpful: http://goo.gl/w5uYi . There are step by step instructions under the 'Giving account access' section. 

 

I've also added a screenshot here (my apologies that it's so small!):

 

Screen Shot 2014-07-16 at 1.49.47 PM.jpgI hope this helps!