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ad preview tool issue

Follower ✭ ✭ ☆
# 1
Follower ✭ ✭ ☆

Hi Team,

 

  In couple of days i can't to open Ad Preview tool. If i try to open that page too much time to loading.

Kindly tell me which is best way to open that page.

 

Regards,

Kalirajan.S

1 Expert replyverified_user

Re: ad preview tool issue

Top Contributor
# 2
Top Contributor
Hi Kalirajan,

Try clear systems cache and cookies. And try again. Also try different browsers.

If still doesn't work, please let us know.

Thanks
Neha
Neha Gupta, AdWordsTop Contributor Follow Me: My Blog | Twitter | Google+ | LinkedIn
Did you find any helpful responses or answers to your query ? If yes, please mark it as the ‘Best Answer’

Re: ad preview tool issue

Follower ✭ ✭ ☆
# 3
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Hi Neha,

thanks for reply,

i cleared my cookies and caches but still that Ad preview page is not opening.

Thanks,
Kalirajan

Re: ad preview tool issue

Top Contributor
# 4
Top Contributor
Tried different browser?
Neha Gupta, AdWordsTop Contributor Follow Me: My Blog | Twitter | Google+ | LinkedIn
Did you find any helpful responses or answers to your query ? If yes, please mark it as the ‘Best Answer’

Re: ad preview tool issue

Follower ✭ ✭ ☆
# 5
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Hi Neha, I tried different browser too even tho i'm getting same error.

Re: ad preview tool issue

Top Contributor
# 6
Top Contributor
Hi, Can u please provide screenshot of error you are facing? At my end Preview tool is working fine. I do use Preview tool almost everyday to check ads I am running.
Neha Gupta, AdWordsTop Contributor Follow Me: My Blog | Twitter | Google+ | LinkedIn
Did you find any helpful responses or answers to your query ? If yes, please mark it as the ‘Best Answer’

Re: ad preview tool issue

Follower ✭ ✭ ☆
# 7
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sure Neha, Even I'm also not using preview tool all time. But client want see our ads.

fyr: http://screencast.com/t/l0mTKVGH

Re: ad preview tool issue

Follower ✭ ☆ ☆
# 8
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Hello Kalirajan,

Contact AdWords Support team

India 1800 258 2554

Re: ad preview tool issue

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

I'm also having this problem, the page continuously reloads without ever fully loading.  It has been several days since it started happening.  The rest of adwords functions normally.

Re: ad preview tool issue

Follower ✭ ✭ ☆
# 10
Follower ✭ ✭ ☆
Hi Team,

Adpreview tool issue is finally resolved.

Thanks,
Kalirajan