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accessing my account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi There,

 

I set up an adwords campaign back in july to run for a month and I want to see how my account performed over that period and to see whether it's worth going for another month. When I sign in using my user name and password it takes me straight to a getting started page and not my account. I can't access/find my account anywhere.

Thanks for any help offered,

 

terrie x

1 Expert replyverified_user

Re: accessing my account

Top Contributor
# 2
Top Contributor

Hi terrie x,

 

Welcome to the forum Smiley Happy

 

Are you sure you are logging in with the correct username and password for your Adwords?

 

Many times it happens that users are already logged in into their personal gmail or other google accounts and then try to log into Adwords in the same browser. So make sure you are not doing that.

 

You can try to log out from all google accounts and then try googe.com/adwords. Then see if it works or not.

 

Let us know if that helps!

Pankaj

Re: accessing my account

Explorer ✭ ✭ ☆
# 3
Explorer ✭ ✭ ☆

Hi Terrie,

 

Another thing you can try is checking the emails for the account that you think you used to create the account, it should have an email from Adwords confirming your account creation. This should help you in narrowing down which address was used to create the account.

 

Hope you get access soon!