AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

1.9K members online now
1.9K members online now
Get started with Google Ads - learn the basics to get set up for success
Guide Me

Why and how is my AdWords Customer ID # somebody else's phone number?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

The Customer ID # appears just below my sign-in email address in the upper right corner of my AdWords account.  I called the number, and it's just some guy I don't know.  How did this happen, and how can that be changed?

1 Expert replyverified_user

Re: Why and how is my AdWords Customer ID # somebody else's phone numb

Google Employee
# 2
Google Employee

Hi Heidi


Thanks for your post.


Your customer ID number is a way of identifying your account against all the other AdWords accounts out there. It is not intended to be a phone number. If it is also a phone number then that is a strange conincidence and isn't intentional I'm afraid!


There also isn't possible to change your customer ID number either, as it is purely intended for AdWords identification purposes.


Hope this helps make things a little clearer Heidi.