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Tool bar not visable in Google Adwords

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

For some reason the Tool Bar that should appear at the top in Google Adwords does not. I use FireFox on a Mac and I have checked it under Chrome and have the same result. No tool bar at the top. While I have plugins and scripts running on FireFox, I do not think it is a script or plugin-related, as my Chrome browser does not have plugins or scripts. Any suggestions on how to get the tool bar to appear at the top would be helpful.

 

Image: http://pasteboard.co/1pD9U63N.png

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Accepted by topic author Patrick C
September 2015

Re: Tool bar not visable in Google Adwords

Community Manager
# 12
Community Manager
Yes, hit "Finish and create campaign" and go back to the campaign and pause everything.

Kathleen

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Re: Tool bar not visable in Google Adwords

Community Manager
# 2
Community Manager
Hi Patrick,
If you are referring to the tool bar that has "Home", "Campaigns", "Opportunities", "Tools", this will appear after you create the new account and finish the account sign up flow.

Kathleen

Re: Tool bar not visable in Google Adwords

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Kathleen,

Thanks for the response. I believe I already have an AdSense account, yet when I login to it My screen looks like this: http://i.imgur.com/GSVuKXu.png

Do I need to keep filling out the process? It looks like once I complete the process (the steps at the top) I will be starting an ad campaign, which I don't want.

Re: Tool bar not visable in Google Adwords

Community Manager
# 4
Community Manager
You need to complete a new account sign up to have these options available to you.

You will be prompted to create a campaign, but you can make sure that it is paused so it does not run.

Kathleen

Re: Tool bar not visable in Google Adwords

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
Kathleen,

Thanks so much for the advice. I went through the the Google Adsense sign-up screen.

http://pasteboard.co/1FdZbxmC.png

Since I already have an account, I was prompted with different options. None of which say Tools.

http://pasteboard.co/1Fe2R0f9.png

Thoughts?

Re: Tool bar not visable in Google Adwords

Community Manager
# 6
Community Manager
Hi Patrick,
If you are talking about an AdSense account - you'll need to post this to the AdSense community: productforums.google.com/d/forum/adsense

Re: Tool bar not visable in Google Adwords

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
Crap. I hadn't realized AdSense and AdWords are two different things. I still need help with AdWords. For Keyword research (and I think I got it figured out), this is the only box for Keyword research Google has?

http://pasteboard.co/1FmN6TWv.png

Re: Tool bar not visable in Google Adwords

Community Manager
# 8
Community Manager
Hi Patrick,
You'll want to use https://adwords.google.com/KeywordPlanner

Kathleen

Re: Tool bar not visable in Google Adwords

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭
Hi!

I've clicked on the link and I am still not seeing a Tool bar at the top. I've check Mozilla and Chrome...same result.

http://pasteboard.co/1GyGS294.png

Do I need to complete that Process? It seems like once I do I will be charged? Unless I am not getting something? Do I need to buy a campaign first in order to be given access to keyword research capabilities?

I feel like it shouldn't be this hard. What am I not doing?

Re: Tool bar not visable in Google Adwords

Community Manager
# 10
Community Manager
Hi Patrick,

Again, if you are referring to the tool bar that has "Home", "Campaigns", "Opportunities", "Tools", this will appear after you create the new account and finish the account sign up flow. You will not be charged unless your campaign runs and you receive clicks.

Kathleen