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'Too many redirect message' on iphone with enhanced ads

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I upgraded our campaigns to enhanced ads.  After doing this, the ads show up on mobile searches, but the page does not load on safari, instead showing the message 'too many redirects'.  This does not happen if you click on an organic search result, the landing page loads fine.  How to i adjust the campaign so the correct url is used on mobile devices?

Re: 'Too many redirect message' on iphone with enhanced ads

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆
Hi there,

Does your site redirect to a mobile site when a mobile user types in the URL or clicks a link? It may be that AdWords ads are using one too many redirects in order to get to the mobile site.

Try using the resolved URL of your mobile site as the destination URL so that there is only 1 redirect from the search results to the site