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Remarketing Campaign Issue - Remarketing Not Running

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

There looks to be some sort of issue with one of our remarketing lists, that we want to use in a custom combination.And as a result our remarketing campaign is not running yet.

 

We want to remarket people that didn’t successfully complete an application, but not those who have completed an application.

 

Basically we created 2 lists for successful and unsuccessful applications, unsuccessful defined for our apply page and successful defined for our thank you page, copied the remarketing tag on both these pages, created the custom combination to remarket only the unsuccessful list and to exclude those that did successfully applied.

 

Now our issue is with the successful applications list. It has only recorded 4 visitors so far and we know that the thank you page get’s much more visitors than that in a day. I double checked the code and it matches the main remarketing tag to the tee.

 

*Note: We haven't got the remarketing tag on all of our webpages.We also previously had the same remarketing campaign set up in another account and it ran perfectly, but back then Adwords still had you create seperate remarketing tags for each list.

 

If somebody could maybe give some insight as to what can be the problem, I would appreciate it.

 

Here is our code snippet as it is on our the thank you page:

 

Just ignore the stars.I did it to protect our customer id.Thx.

 

<script type="text/javascript">/* <![CDATA[ */
var google_conversion_id = *********;
var google_conversion_label = "xYkUCO-VswMQwY3Y2wM";
var google_custom_params = window.google_tag_params;
var google_remarketing_only = true;
/* ]]> */</script><script type="text/javascript" src="//www.googleadservices.com/pagead/conversion.js"></script><noscript><div style="display:inline;"><img height="1" width="1" style="border-style:none;" alt="" src="//googleads.g.doubleclick.net/pagead/viewthroughconversion/*********/?value=0&amp;label=xYkUCO-VswMQwY3Y2wM&amp;guid=ON&amp;script=0"/></div></noscript>

Re: Remarketing Campaign Issue - Remarketing Not Running

Top Contributor Alumni
# 2
Top Contributor Alumni

Hi

The code seems to be fine to me.

1. Where is it placed on your page?

2. Also remove your ids from src="//googleads.g.doubleclick.net this line in your code thats visible in forum

3. If possible also paste the full html source of your file

4. How long has it been since you created this list?

Regards

Nik

 

Regards, Nik
LinkedIn  |   @nikhilparachure | My Blog

Re: Remarketing Campaign Issue - Remarketing Not Running

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Nik

I went through your list and, it's at the correct place on the page before the closing </body> tag.

I cannot paste the full html on public domain.

I created the list at least a full 2 weeks ago already.

Tell me something though can a server response redirect have an effect on the list growing.

Because we had our system set up that after the guy completed the application process he get's taken to the thank you page, which was set up as a server response redirect and not a normal response redirect.

Please advise.

Thanks.

Re: Remarketing Campaign Issue - Remarketing Not Running

[ Edited ]
Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Hi Nik

I am not going to paste the full source here, but here is the url of our thank you page:

https://www.loanfindersa.co.za/thank_you.aspx

You can prob check the full html source from there.

It will really mean a lot if you can maybe have a look at it.

Thanks

Re: Remarketing Campaign Issue - Remarketing Not Running

Top Contributor Alumni
# 5
Top Contributor Alumni

Hey

I looked at your code and also tested it with google tag assistant

I didnt find anything wrong with the code at all. At this point only suggestion i have got is try moving your remarketing code right after <body>.

Also try google tag assistant https://chrome.google.com/webstore/detail/tag-assistant-by-google/kejbdjndbnbjgmefkgdddjlbokphdefk

ver nice add on for chrome

 

Regards, Nik
LinkedIn  |   @nikhilparachure | My Blog