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Recent Changes update bug in Editor

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I'm having problems with Editor 10.0.1 in which i am not able to download recent changes.  When i do, it actually looks like its perfroming the task although when i check their aren't actually any changes.  

 

I have had to delete the account and re-add it to get the changes.  I have uninstalled Editor and reinstalled with no success.

 

Has anyone had or heard of this issue?

 

Thanks

1 Expert replyverified_user

Re: Recent Changes update bug in Editor

Google Employee
# 2
Google Employee

Hi Glyn

 

Thanks for posting. 

 

Changes to the new version of Editor can be made on a farily regular basis. It might be worth it to try uninstalling and reinstalling again, just to double check. But if that doesn't help you could try contacting AdWords support directly to try and clarify. 

 

Hope this helps!

A.