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Re: Please UNSUSPEND our account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

My account got suspended before I could even enter any billing information. Please advise.

 

"Your Google AdWords account has been suspended for violation of Google's Advertising Policies in this or a related account. Learn more"

"Your account isn't active because you haven't entered your billing information.
To activate your account and start running your ads, enter your billing information. Learn how."
2 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by TomT (Google Employee)
September 2015

Re: Please UNSUSPEND our account

Google Employee
# 2
Google Employee

Hey optimalgreens,

 

Please check out the following HC article on understanding account suspensions: 

http://support.google.com/adwords/bin/answer.py?hl=en&answer=2375414&from=164786&rd=1

 

If you think your account was somehow suspended in error, please contact your local support team and we'll take a look at things for you.

 

Tom

 

View solution in original post

Marked as Best Answer.
Solution
Accepted by TomT (Google Employee)
September 2015

Re: Please UNSUSPEND our account

Google Employee
# 2
Google Employee

Hey optimalgreens,

 

Please check out the following HC article on understanding account suspensions: 

http://support.google.com/adwords/bin/answer.py?hl=en&answer=2375414&from=164786&rd=1

 

If you think your account was somehow suspended in error, please contact your local support team and we'll take a look at things for you.

 

Tom

 

Re: Please UNSUSPEND our account

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Tom,

 

We have contacted the team before and they seemed unable to help us, which is why we came here to seek help.

 

 

Re: Please UNSUSPEND our account

Google Employee
# 4
Google Employee
Sorry to know this optimalgreens.
I'm looking to get some more help here and our team will contact you soon.


Thanks for your patience,
Rashmi

Re: Please UNSUSPEND our account

Explorer ✭ ✭ ☆
# 5
Explorer ✭ ✭ ☆

Ya you just give a call to them or you just fill the form present on below url i'll assure you that u'll get feedback from google. http://support.google.com/adwords/bin/request.py?contact_type=site_policy

 

Don't Worry

 

-Vicky

Re: Please UNSUSPEND our account

Google Employee
# 6
Google Employee
optimalgreens, our team has contacted you. please check your inbox and respond.


Thanks,
Rashmi

Re: Please UNSUSPEND our account