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Product URL different in Google shopping compared to Google Merchant?

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

Several of the products in my Google Merchant Centre have the correct url, set in the feed however in Google shopping the products go to a different page. Why is this?

 

I should note, that these products have been updated and the url in Google shopping is the old url, not the new desired one.

1 Expert replyverified_user

Re: Product URL different in Google shopping compared to Google Mercha

[ Edited ]
Top Contributor
# 2
Top Contributor


google may sometimes take 24-72 hours or so
before submitted data is updated in shopping.

also, be certain that id (attribute) values for the items
never change and are never reused for any other item --

id changes will cause information to update improperly.

also, check the item's link within the products-tab of the
merchant-center-account by clicking on the item's title.

importantly, be certain physical inventory does not exist on, and is
not being submitted from, any other marketplace, site, or venue --
e.g. (automatically from) nextag, pricegrabber, etc.

not only may this cause improper links or discordant updates, but is also

a policy violation and grounds for disapproval or suspension, at any time;

generally, be certain inventory data is submitted from only one account.


otherwise, forum members cannot look into a feed or account --
posting an exact entry from the data-feed, an exact ad url from
google-shopping, and a partial screen-capture for the item from

the account's product-tab, may allow us to investigate further.


otherwise, the best likely course is to contact google directly,
so a person can look into the data-feed, website, and account.