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Phone number/Phone Icon in Mobile Adwords

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

What is the secret in getting a clickable phone number at the top of my adwords ad and/or a phone icon with the word "Call" in it on my ad when viewed by a mobile device (like the attached image)?

 

I have a phone number as an ad extension added, but still neither shows in my ads.

 

adwords for mobile

2 Expert replyverified_user
2 ACCEPTED SOLUTIONS

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by Alys (Google Employee)
September 2015

Re: Phone number/Phone Icon in Mobile Adwords

Top Contributor
# 2
Top Contributor

Hello;

I agree, that with so many options for " call  extensions",  the user might get lost  with the correct settings;

Please review the following article, and verify that you have properly set " click to call"

 

http://support.google.com/adwords/bin/answer.py?hl=en&answer=2375499

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

View solution in original post

Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
September 2015

Re: Phone number/Phone Icon in Mobile Adwords

Top Contributor
# 5
Top Contributor
Hey Glenn - the phone icon on the 'call' button will come automatically when you enable call extensions.
Cheers,
Shweta

AdWords Top Contributor
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Accepted Solution’!

View solution in original post

Marked as Best Answer.
Solution
Accepted by Alys (Google Employee)
September 2015

Re: Phone number/Phone Icon in Mobile Adwords

Top Contributor
# 2
Top Contributor

Hello;

I agree, that with so many options for " call  extensions",  the user might get lost  with the correct settings;

Please review the following article, and verify that you have properly set " click to call"

 

http://support.google.com/adwords/bin/answer.py?hl=en&answer=2375499

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: Phone number/Phone Icon in Mobile Adwords

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I agree with the above answer.

Re: Phone number/Phone Icon in Mobile Adwords

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

How do I set up the phone Icon.

Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
September 2015

Re: Phone number/Phone Icon in Mobile Adwords

Top Contributor
# 5
Top Contributor
Hey Glenn - the phone icon on the 'call' button will come automatically when you enable call extensions.
Cheers,
Shweta

AdWords Top Contributor
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Accepted Solution’!