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Old Account Admin still getting email alerts

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

We have removed an admin user from a adword account, but they are still getting emailed all alerts to do with the account.

 

Is their anywhere else to check to stop this?

 

Thanks

 

Jeffrey

1 Expert replyverified_user

Re: Old Account Admin still getting email alerts

Top Contributor
# 2
Top Contributor

Hello.

 

Although I'd expect a removed user not to be present in the notifications area, can you please check My Account - Notification settings and see if her/his e-mail is still there?

Calin Sandici, AdWords Top Contributor | Find me on: Google+ | Twitter | LinkedIn | myBlog
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Re: Old Account Admin still getting email alerts

Follower ✭ ✭ ✭
# 3
Follower ✭ ✭ ✭

Once you have checked the email address you should be given the option to change it to a new one. Here is the Help Center support link: http://support.google.com/adwords/bin/answer.py?hl=en&answer=1704345

 

NOTE: You would not be able to change the notification email if you are accessing the account via a MCC (My Client Center).

 

Regards

Luigi

Luigi Raw

Innovation is About Imagination