AdWords is now Google Ads. Our new name reflects the full range of advertising options we offer across Search, Display, YouTube, and more. Learn more

Ads
2.3K members online now
2.3K members online now
Get started with Google Ads - learn the basics to get set up for success
Guide Me
star_border
Reply

Old Account Admin still getting email alerts

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi,

 

We have removed an admin user from a adword account, but they are still getting emailed all alerts to do with the account.

 

Is their anywhere else to check to stop this?

 

Thanks

 

Jeffrey

1 Expert replyverified_user

Re: Old Account Admin still getting email alerts

Top Contributor
# 2
Top Contributor

Hello.

 

Although I'd expect a removed user not to be present in the notifications area, can you please check My Account - Notification settings and see if her/his e-mail is still there?

Calin Sandici, AdWords Top Contributor | Find me on: Google+ | Twitter | LinkedIn | myBlog
Was my response helpful? If yes, please mark it as the ‘Best Answer.’ Learn how here.

Re: Old Account Admin still getting email alerts

Follower ✭ ✭ ✭
# 3
Follower ✭ ✭ ✭

Once you have checked the email address you should be given the option to change it to a new one. Here is the Help Center support link: http://support.google.com/adwords/bin/answer.py?hl=en&answer=1704345

 

NOTE: You would not be able to change the notification email if you are accessing the account via a MCC (My Client Center).

 

Regards

Luigi

Luigi Raw

Innovation is About Imagination