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New Business - Adwords Location Extension Issues - Please Help Me!

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

We are a new business in Chester, UK. We have set up our Google Business Page and currently running an Adwords campaign (which isn't going too well). I have 2 issues though...

 

1.  I have followed Googles instructions on how to set up a new campaign for display ads with location extensions and need to create a display ad. What do I enter for the field 'Business Name'? When entering our business name it comes up as an error 'Location extension is required' - please advise!

 

2. I have added the location extension in Ad Extensions over a month ago now but it is still showing as '0 locations synced - syncing may take upto 24 hours' - why would this be when my Google Business is set up fine? How can I resolve this?

 

Please help me - thanks in advance 

Paula Smiley Happy

The Shutter Shed

www.theshuttershed.co.uk

New Business - Adwords Location Extension Issues - Please Help Me!

Explorer ✭ ✭ ☆
# 2
Explorer ✭ ✭ ☆

Hi Paula,

Did your Adwords login and google my business login both are same? 

 

Thanks,

Aravind.

New Business - Adwords Location Extension Issues - Please Help Me!

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Hi Aravind

 

Thanks for your reply. Yes they both have the same login.

 

Paula

 

New Business - Adwords Location Extension Issues - Please Help Me!

Explorer ✭ ✭ ☆
# 4
Explorer ✭ ✭ ☆

Hi Paula,

 

Here is the older thread which is similar  to your issue, initially follow the steps as suggested in the thread. once your location extension sync with your adwords account you will be able to create display ad with location extension.

 

Let me know if it is appropriate to your issue.

 

Thanks,

Aravind.