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My stats reset to Zero every 24 hours.

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

If I pause a campaign and restart it most of my stats seem to have disapppeared. this is frustrating, there must be a setting someplace but can't find it.

 

Any help appreciated

 

Thanks
Rick

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Rick R
September 2015

Re: My stats reset to Zero every 24 hours.

Google Employee
# 2
Google Employee

Hi Rick,

What date range are you viewing. If you're viewing the date range 'Today' the stats will obviously reset to 0 at midnight in your time zone and start showing data a few hours after your first impressions/clicks in the day.

 

See Image for details:

 

Screen Shot 2013-12-16 at 9.34.33 AM.png

 

Hope this helps. In case this doesn't solve the problem, please do contact support via chat/phone/email so they can look into your account specifically and help resolve this.

 

Sincerely,

 

RR

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Rick R
September 2015

Re: My stats reset to Zero every 24 hours.

Google Employee
# 2
Google Employee

Hi Rick,

What date range are you viewing. If you're viewing the date range 'Today' the stats will obviously reset to 0 at midnight in your time zone and start showing data a few hours after your first impressions/clicks in the day.

 

See Image for details:

 

Screen Shot 2013-12-16 at 9.34.33 AM.png

 

Hope this helps. In case this doesn't solve the problem, please do contact support via chat/phone/email so they can look into your account specifically and help resolve this.

 

Sincerely,

 

RR

Re: My stats reset to Zero every 24 hours.

Explorer ✭ ✭ ☆
# 3
Explorer ✭ ✭ ☆
Hi Rick,

RaggyRat answered your question, but just to inform you - AdWords data is stored indefinitely unless you delete your account.
https://www.en.adwords-community.com/t5/Set-up-and-basics/Hey-I-would-like-to-ask-for-how-long-does-...