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My location extensions aren't working

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Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hello,

 

I have a website with two different pages: German and English one. I have linked AdWords and My Business Acounts, the location extensions for the german AdWords account run just fine, but I have problem with the english one and I don't understand what the problem is. The account at the german account appears and at the english campaign appears with "Name unavailable". They share the same e-mail adress and I do exaclty the same things.2017-04-19 12_41_59-.png

2017-04-19 12_49_57-Campaign Management – Google AdWords.png

Your help is very much appreciated!

Thank you

1 Expert replyverified_user

My location extensions aren't working

Top Contributor
# 2
Top Contributor

To me it sounds that the issue is with the language. The system recognizes a different language of the business name, hence does not link an English campaign to location extension in another language. Try to set another location for the business, in the same address in English 

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
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My location extensions aren't working

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Okay, @MosheTLV, I will try it!

Thank you.