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My account has been charged but I am not seeing any metrics

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am new to adwords and i have designed my ad and pre-paid 500 rs. i did not see my ad. the ad status is approved but i dont see my ad when i hover on the Eligible link it says campaign not enabled . it has been so for the past 24 hours.

 

in the billing information i find that my credit is used ... all of it .. and it says 241 clicks!!! . when i dont even see my ad where did i click !?? 

 

someone help please!

 

cheers

Bhargavi

1 Expert replyverified_user

Re: My account has been charged but I am not seeing any metrics

Top Contributor
# 2
Top Contributor

Hi @Gokulam T,

 

My best guess is that you are not viewing all the items when you are looking at stats for campaigns, ad groups, keywords, ads etc.

 

Capture%nov29.PNG

 

Make sure you select All on item drop-downs as shown in the above snip.

 

Best,

Lakatos