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Missing Click Data for October

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am missing Click data for some of my ad groups, specifically for October. I have records of my weekly stats, so I know how many clicks those ads have had, but the AdWords report is showing 0 clicks. It shows number of impressions and other data, but 0 clicks.

 

I haven't made any changes to ads in the time period I'm searching for.

 

Can anyone tell me what's going on?

Thank you.

 

Jenna

1 Expert replyverified_user

Re: Missing Click Data for October

Participant ✭ ✭ ✭
# 2
Participant ✭ ✭ ✭
Hey Jenna, how are things?

Can you tell us how do you keep track of your weekly stats and what ads are showing with 0 clicks? What's your base of comparison and how to you trace to that specifically ads with 0 clicks?

Leandro Martinez | Basta1Click

Re: Missing Click Data for October

Top Contributor
# 3
Top Contributor
Hi Jenna,

Are you sure that your particular ads were clicked by the users?
Analyse the data on the basis of adgroups and campaigns as it is not always necessary that all the ads in any adgroup were clicked. As the most relevant ad is always triggered and sometimes there are cases that out of 4-5 ads in an adgroup, only 1-2 have the traffic and rest accumulate just impressions.

So, I suggest you to check the traffic within the adgroup not for ads.
And if the issue is still the same then cross check with the billing of October, if there was traffic it must had billed.


Regards
Archit, AdWords Top Contributor, Community Profile
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Re: Missing Click Data for October

[ Edited ]
Participant ✭ ✭ ☆
# 4
Participant ✭ ✭ ☆

Hi Jenna D Smiley Happy

 

Welcome to the community.

I'm sorry to hear that. It could be due to delay in the statistics since performance data isn't available instantly. Take a look at this link- https://support.google.com/adwords/answer/2544985?hl=en&ref_topic=3121937

 

Edit: Maybe this information could help you out a bit about missing data- https://support.google.com/adwords/answer/2404039?hl=en

It might shed some lights. Hope this helps a bit. Good luck Smiley Happy

Re: Missing Click Data for October

Top Contributor
# 5
Top Contributor
Hi Ollie,

The data missing is for October month and its not possible that statistics delays by 15 plus days.

Regards
Archit, AdWords Top Contributor, Community Profile
Did you find any helpful responses or answers to your query ? If yes, please mark it as the ‘Best Answer.’

Re: Missing Click Data for October

Participant ✭ ✭ ☆
# 6
Participant ✭ ✭ ☆

Hi Archit Smiley Happy

 

Oh, what you said is right. Just figured that out,sorry Smiley Very Happy