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MCC admin left our company group, way to recover lost campaigns?

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# 1
Visitor ✭ ✭ ✭

When an MCC admin left our account, all of our previous campaigns were lost. He was an admin on our bigger company account, but when he left - all campaigns are no longer visible. Is there any way to be able to view these again?

 

Thanks!

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Accepted by PPCBossman (Top Contributor)
September 2015

Re: MCC admin left our company group, way to recover lost campaigns?

Top Contributor
# 2
Top Contributor

Hi DenisonCulture, are you saying that you no longer have any access to any Accounts under your MCC and there is no "higher" Admin that can help?

 

If so, only Google support can help you - you'll need to contact them using the button top-right of this screen, or through this link:

 

http://support.google.com/adwords/bin/answer.py?hl=en&hlrm=en&answer=8206

 

However, you will probably find it quite demanding to gain access again.  As I'm sure you appreciate, Google would have to be very certain indeed that you had the rights to this access.

 

Jon

AdWords Top Contributor Google+ Profile | Partner Profile | AdWords Audits

View solution in original post

Marked as Best Answer.
Solution
Accepted by PPCBossman (Top Contributor)
September 2015

Re: MCC admin left our company group, way to recover lost campaigns?

Top Contributor
# 2
Top Contributor

Hi DenisonCulture, are you saying that you no longer have any access to any Accounts under your MCC and there is no "higher" Admin that can help?

 

If so, only Google support can help you - you'll need to contact them using the button top-right of this screen, or through this link:

 

http://support.google.com/adwords/bin/answer.py?hl=en&hlrm=en&answer=8206

 

However, you will probably find it quite demanding to gain access again.  As I'm sure you appreciate, Google would have to be very certain indeed that you had the rights to this access.

 

Jon

AdWords Top Contributor Google+ Profile | Partner Profile | AdWords Audits