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MCC Account Linking issue.

Follower ✭ ☆ ☆
# 1
Follower ✭ ☆ ☆

Hi guys,

 

I have an issue with regards to MCC account linking. 

 

My colleague and I each has a MCC account. 

 

My colleague would like to access to my MCC account. So, she has sent an invitation to link my MCC account. However, the error message showed " This client is already linked to the maximum number of allowed managers." It means my MCC has reached the maximum of allowed client manager. 

 

But, under Account Access page in my MCC, there is only ONE Client Manager. I feel confused why this error occurred. 

 

Any advice?

 

Thanks.

 

 

 

 

 

1 Expert replyverified_user

Re: MCC Account Linking issue.

Explorer ✭ ✭ ✭
# 2
Explorer ✭ ✭ ✭
Hi Pui,

Each user account can only have access to one MCC account. As his email address is already associated with an MCC, he can't link it to another.


Hope this helps.
Ryan.

Re: MCC Account Linking issue.

Follower ✭ ☆ ☆
# 3
Follower ✭ ☆ ☆
Hi Ryan,

Noted. However, I checked through online. Actually, it is possible to link my MCC with other MCC. Please refer to the link: https://support.google.com/adwords/agency/answer/9473?
hl=en&ref_topic=22070.

Thanks.

Re: MCC Account Linking issue.

Participant ✭ ✭ ☆
# 4
Participant ✭ ✭ ☆
Hi Pui Mun L Smiley Happy.
Actually, you can link a single AdWords account to up to five MCCs. About the error that you are facing, I couldn't find the discussions about it. So, I suggest that you contact the AdWords support center to address the issue.

Hope that helps a bit. Good luck Smiley Happy

Re: MCC Account Linking issue.

Explorer ✭ ✭ ✭
# 5
Explorer ✭ ✭ ✭
My mistake.

You learn something new every day.
Ryan.

Re: MCC Account Linking issue.

Explorer ✭ ✭ ☆
# 6
Explorer ✭ ✭ ☆
Hi Pui Mun L,

As you said earlier that your MCC is already linked with One client manager. If you are getting this error with only one account linked with you MCC, then the case is that Client manager which is linked to your account is already in some upper hierarchy and hence it is reaching the maximum number.
I know it's a little bit confusing, to know more please refer https://support.google.com/partners/answer/3290327?hl=en.
Hope this helps !

Regards
Puneet

Re: MCC Account Linking issue.

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

Re: MCC Account Linking issue.

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
Hi Pui,
I was facing the same error. I got around it by 'linking existing account' from my MCC, rather than giving my MCC access from the other account. Hope that helps!

Re: MCC Account Linking issue.

Community Manager
# 9
Community Manager
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