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Lost my filters in Google Adwords

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I made some custom filters for campaigns, keywords etc..

And now they are gone.

Anyone who has the same problem?

Thanks in advance,

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by RachelM (Google Employee)
September 2015

Re: Lost my filters in Google Adwords

Google Employee
# 8
Google Employee

Hello all, 

 

Thanks for your posts, I've posted about this issue in this thread here. Hopefully we will have this issue resolved as quickly as possible.

 

Many thanks for your patience.

 

A.

View solution in original post

Re: Lost my filters in Google Adwords

Explorer ✭ ☆ ☆
# 2
Explorer ✭ ☆ ☆

I also lost mine and started a separate thread about it on Friday. No responses, but at least I'm relieved to know I'm not the only one.

 

https://www.en.adwords-community.com/t5/Community-lounge/Home-page-module-settings-not-being-saved/m...

 

 

Re: Lost my filters in Google Adwords

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

I can confirm I'm having the same issue. All filters gone.

Re: Lost my filters in Google Adwords

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Can a moderator bring this higher up the chain (preferable Google Adwords team)?

Thanks

Re: Lost my filters in Google Adwords

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Same problem here. Checked this morning, lost all filters from all accounts in my MCC...

 

Google Adwords Team, please act on this!

 

 

 

Re: Lost my filters in Google Adwords

Badged Google Partner
# 6
Badged Google Partner

Lost all mine too. BIG PROBLEM

Re: Lost my filters in Google Adwords

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

This has also affected our account. Does anyone have any updates?

 

Thanks.

Marked as Best Answer.
Solution
Accepted by RachelM (Google Employee)
September 2015

Re: Lost my filters in Google Adwords

Google Employee
# 8
Google Employee

Hello all, 

 

Thanks for your posts, I've posted about this issue in this thread here. Hopefully we will have this issue resolved as quickly as possible.

 

Many thanks for your patience.

 

A.

Re: Lost my filters in Google Adwords

Visitor ✭ ✭ ✭
# 9
Visitor ✭ ✭ ✭

Ok please post an update (if it works or if it is lost forever) also in this topic.

 

Thanks for your answer!

Re: Lost my filters in Google Adwords

Visitor ✭ ✭ ✭
# 10
Visitor ✭ ✭ ✭

IT team is still looking at the problem I just heard....