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Keyword planner won't work

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I'm trying to use the keyword planner, but it will not let me access it.  Is there any way I am able too?  I have tried clearing my cache and cookies, but it still takes me to the google ads page.  I can't cancel the add creating process either.

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Accepted Solutions
Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
September 2015

Re: Keyword planner won't work

[ Edited ]
Top Contributor
# 2
Top Contributor

Hi Adam,
You have to have an active AdWords account to use this tool now.

By active, I mean you have to have at last one campaign set up. Even if you're not using it.

Dave

View solution in original post

Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
September 2015

Re: Keyword planner won't work

Top Contributor
# 4
Top Contributor
Hi Adam.
This tool is for AdWords customers.
You have to set up your account and billing to use it. Do you already have an AdWords account set up?

View solution in original post

Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
September 2015

Re: Keyword planner won't work

[ Edited ]
Top Contributor
# 2
Top Contributor

Hi Adam,
You have to have an active AdWords account to use this tool now.

By active, I mean you have to have at last one campaign set up. Even if you're not using it.

Dave

Re: Keyword planner won't work

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
When I try to just go through the process it tells me I need to pay. It's stuck in the create an ad stage.

Like this: http://gyazo.com/cb5fa4d7b6b1bfd7481b90f1e4337f22
Marked as Best Answer.
Solution
Accepted by MosheTLV (Top Contributor)
September 2015

Re: Keyword planner won't work

Top Contributor
# 4
Top Contributor
Hi Adam.
This tool is for AdWords customers.
You have to set up your account and billing to use it. Do you already have an AdWords account set up?

Re: Keyword planner won't work

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
I guess not, so your telling me I have to create the ad for it to work? Isn't it going to tell me to pay for it to work?

Re: Keyword planner won't work

Google Employee
# 6
Google Employee

It shouldn't tell you to pay. AdWords charges when a user clicks on an ad and not before but you do have to at least register as Dave mentioned. 

Re: Keyword planner won't work

Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭
if i don t have a website or landing page , how i should do? i got the same problem can t find google keyword planner...

Re: Keyword planner won't work

Visitor ✭ ✭ ✭
# 8
Visitor ✭ ✭ ✭
Yeah it was working fine until recently, and then it all of a sudden wanted my billing info. I eventually gave it, now it still won't work. Its got my credit card details, but still has the red sign up the top saying that it doesn't. i'll try starting another account and if that doesnt work im screwed