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Issues with info showing in location extension

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi all. I just enabled location extension for my campaign/ad group.

Linked it to my GMB account (it's a single site business, nothing complicated, got a bunch of reviews)

Magically then my ad starting appearing in google maps. So far so good

However, the star-rating and "description" is missing

To try and make it clear, here are links to an illustration of the Ad I want, and the one I've got (NOTE: this is not my business, just an illustration)

The style I want: http://pasteboard.co/h4R0xszn.png

The style I've got: http://pasteboard.co/h5I6MkFc.png

Do I just need to wait for the info to propagate, or is there a setting I've missed?

Many thanks

 

1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by topic author Chris C
April 2017

Issues with info showing in location extension

Collaborator ✭ ☆ ☆
# 2
Collaborator ✭ ☆ ☆

@Chris C

 

The info that populates in ad location extensions and these map ads is decided algorithmically, and can include tests being conducted. There is nothing you can do to control how much data appears from a business listing.

View solution in original post

Marked as Best Answer.
Solution
Accepted by topic author Chris C
April 2017

Issues with info showing in location extension

Collaborator ✭ ☆ ☆
# 2
Collaborator ✭ ☆ ☆

@Chris C

 

The info that populates in ad location extensions and these map ads is decided algorithmically, and can include tests being conducted. There is nothing you can do to control how much data appears from a business listing.

Issues with info showing in location extension

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭

Thanks a lot, appreciate the reply

Bit annoying because the Ad currently looks pretty uninviting

I will give the algorithm a few days to get itself together!

 

Issues with info showing in location extension

Badged Google Partner
# 4
Badged Google Partner

Are location extensions the only extensions you are using?

Tom

Issues with info showing in location extension

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭

Hi Tom. I've also got sitelink extensions.

The way the Ad appears on regular searches is fine (and now with the location extension, it shows a little map marker and address)

The question was only about its appearance on Google Maps searches - where there was minimal info

Issues with info showing in location extension

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭

To anyone else with the same issue - my ad finally populated with review/opening hours info after about 36 hrs

Thanks