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Issue with keyword not showing

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hey Everyone 

 

New to the forums, tried to look for the answer first but couldn't find it.  if this is answered somewhere else my apologies 

 

i have several keywords that says:

"Your ad isn't showing for this keyword due to its mobile preference setting."

 

dont know how to fix this 

 

in setting i have it to all devices 

 

does anyone know how to fix this ?

 

thanks

Marked as Best Answer.
Solution
Accepted by topic author David N
February 2016

Re: Issue with keyword not showing

Follower ✭ ✭ ✭
# 2
Follower ✭ ✭ ✭

Click the Campaign that contains that ads. Click Settings, the click Devices. Look at the device called "Mobile devices with full browsers." Does the "Bid adj." column to the right of that show "-100%"? If so, set that back to 0, or whatever you desire.

Re: Issue with keyword not showing

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Awesome!

thank you