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I was told an "optimizer" was supposed to contact me. When???????????

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# 1
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I was told I would be contact by an "optimizer".  When is that supposed to happen?  So far, all I know is that I have spent $420 and I still can't find myself on Google anywhere.  When is my ad campaign going to be written and posted to Google? 

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Accepted by Theresa_Zook (Rising Star)
September 2015

Re: I was told an "optimizer" was supposed to contact me. W

Top Contributor
# 2
Top Contributor

Hello spiritjohn1

We can try to help with various issues, and we have a vast pool of resources on the Community to help new advertisers. (Check the user article section on the upper navigation bar)


If you want to talk to a CS Rep - contact your local Google customer service. (See contact details below):

http://support.google.com/adwords/bin/answer.py?hl=en&answer=8206

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

View solution in original post

Marked as Best Answer.
Solution
Accepted by Theresa_Zook (Rising Star)
September 2015

Re: I was told an "optimizer" was supposed to contact me. W

Top Contributor
# 2
Top Contributor

Hello spiritjohn1

We can try to help with various issues, and we have a vast pool of resources on the Community to help new advertisers. (Check the user article section on the upper navigation bar)


If you want to talk to a CS Rep - contact your local Google customer service. (See contact details below):

http://support.google.com/adwords/bin/answer.py?hl=en&answer=8206

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

Re: I was told an "optimizer" was supposed to contact me. W

Top Contributor
# 3
Top Contributor

Hi spiritjohn,

 

If you have spent $420 on advertising with AdWords, that means your ad is running. Use the Ad Preview and Diagnostics tool to look for your ad. There are numerous reasons you would not see your ad when doing a live search.

 

Best of Luck,

 

Pete

 

petebardo -- Deadhead doing AdWords