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I have 2 adwords accounts and login always takes me to wrong one.

[ Edited ]
Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I am not given a choice of which if the 2 accounts I want to go to.  So I deleted the inactive account so there should only be one account now. Then I cleared cache and cookies. Then I restarted.  Still takes me to the old, wrong account when I login, since both accounts were tied to the same gmail address and pw.  What do I try next?

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1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by Theresa_Zook (Rising Star)
September 2015

Re: I have 2 adwords accounts and login always takes me to wrong one.

Top Contributor
# 2
Top Contributor

Hello;

Technically, this is a violation of the double serving section of the Policy . So, that was a good move to cancel one account;

Since, the account is not deleted, and actually just cancelled, the email is still associated with this account;

 

Try the following solution: (though not sure it would work)

When it takes to the "wrong account", on the right upper corner of your browser;  there an option to switch accounts. Try that. The next time it should take you to the correct one.

OR (a better one)

First log into your correct gmail account, and only then try to access Adwords.

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’

View solution in original post

Marked as Best Answer.
Solution
Accepted by Theresa_Zook (Rising Star)
September 2015

Re: I have 2 adwords accounts and login always takes me to wrong one.

Top Contributor
# 2
Top Contributor

Hello;

Technically, this is a violation of the double serving section of the Policy . So, that was a good move to cancel one account;

Since, the account is not deleted, and actually just cancelled, the email is still associated with this account;

 

Try the following solution: (though not sure it would work)

When it takes to the "wrong account", on the right upper corner of your browser;  there an option to switch accounts. Try that. The next time it should take you to the correct one.

OR (a better one)

First log into your correct gmail account, and only then try to access Adwords.

Moshe, AdWords Top Contributor , Twitter | Linkedin | Community Profile | Ad-Globe
Did you find any helpful responses or answers to your query? If yes, please mark it as the ‘Best Answer’