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I don't have a +New custom combination button to click on

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I'm trying to setup my first Remarketing Campaign using a Custom Combination list. I'm following all the step by step, but on the Custom Combination panel, the link is not there for me. The only link is 'Manage Lists'.

 

Why?

 

 

Re: I don't have a +New custom combination button to click on

Collaborator ✭ ✭ ✭
# 2
Collaborator ✭ ✭ ✭

Hello Johnny , Welcome to the Community

 

Do you have at least two lists? That button would make sense to me if there were at least 2 lists to combine them.

 

Re: I don't have a +New custom combination button to click on

Visitor ✭ ✭ ✭
# 3
Visitor ✭ ✭ ✭
Hi Adrian,

Tinkering around some more, it seems that I can only create a Custom List from the Shared Library > Audiences panel.

I did have at least two lists already created, but the link still wasn't there.

But it's strange that following the steps in this help page, I don't see that New custom combination link. https://support.google.com/adwords/answer/2549111

Re: I don't have a +New custom combination button to click on

Collaborator ✭ ✭ ✭
# 4
Collaborator ✭ ✭ ✭

Are you trying to do this with a Search Campaign ? 

 

From the help page you have linked the requirements are 

 

"To create a custom combination list, you'll need to choose one of these campaign types when you create your campaign:

  • "Display Network only - Remarketing"
  • "Display Network only - All features"
  • "Search & Display Networks - All features"
If you have a different campaign type, you won't be able to create a custom combination list."