AdWords
1.7K members online now
1.7K members online now
Get started with AdWords - learn the basics to get set up for success
Guide Me
star_border
Reply

I cant sign in to my account and no emails seem to be registered! HELP!!

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Ever since google wanted to merge accounts and mess around with email addresses etc to make them gmail addresses etc it has cocked everything up.  I have an ad words account spending over £600 a month which I now am unable to access.  My email addresses are now not recognised by google and in order to recover an account I need the email address which is not recognised.  I am unable to find any email or phone no. for support.

 

PLEASE HELP!!

1 Expert replyverified_user
1 ACCEPTED SOLUTION

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by Mini-CM (Community Manager)
September 2015

Re: I cant sign in to my account and no emails seem to be registered! HELP!!

Top Contributor
# 3
Top Contributor

Hello and welcome,

 

Did you try contacting the Adwords support on this sensitive issue?

 

Here's the link: http://support.google.com/adwords/bin/answer.py?hl=en&hlrm=en&answer=8206

 

You can also call them depending upon the country and time zone you are in: http://support.google.com/adwords/bin/answer.py?hl=en&answer=1385067

 

Hope that helps!

Pankaj

View solution in original post

Re: I cant sign in to my account and no emails seem to be registered! HELP!!

[ Edited ]
Visitor ✭ ✭ ✭
# 2
Visitor ✭ ✭ ✭

I should add that I have 2 accounts for 2 businesses, I am unable to access one of them

Marked as Best Answer.
Solution
Accepted by Mini-CM (Community Manager)
September 2015

Re: I cant sign in to my account and no emails seem to be registered! HELP!!

Top Contributor
# 3
Top Contributor

Hello and welcome,

 

Did you try contacting the Adwords support on this sensitive issue?

 

Here's the link: http://support.google.com/adwords/bin/answer.py?hl=en&hlrm=en&answer=8206

 

You can also call them depending upon the country and time zone you are in: http://support.google.com/adwords/bin/answer.py?hl=en&answer=1385067

 

Hope that helps!

Pankaj

Re: I cant sign in to my account and no emails seem to be registered! HELP!!

Follower ✭ ☆ ☆
# 4
Follower ✭ ☆ ☆

Best way is to sort out this problem is to call them and share your email address and the Customer ID and tell them in brief about how did you arrive at this problem. Thay may escalate this and get back to you in generally 24 hours time.