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Guide Me

I cannot log in to my MCC account,

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I have several Adwords accounts set up in a MCC account. Usually AdWords defalults to the MCC account, but today it automatically logs me in to a single account. The MCC account has a different email address associated with it.

Can you help me?


1 Expert replyverified_user

Re: I cannot log in to my MCC account,

Google Employee
# 2
Google Employee

Hi Rita,


Thanks for your question. Google uses a process called a single sign on. So I would suggest:

  1. Go into your AdWords account in the top right hand corner and you will see your email.
  2. Click on the email and select sign out. 
  3. Then I would clear your cache and cookies.
  4. Then I would log in again to your MCC account with the other email. 

That should do it. Let me know if you need any further assistance.