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I cannot get the Mcc account set up

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

I went to the set up page and clicked box that I wanted to set up new login.  I created a new account just for the MCC account.  But everytime I enter the new email address and password and do the captcha, the form reverts back to the everyday email account, the one I am NOT using for MCC.  I was counseled to make sure all other gmail accounts were closed, which I did.  What am I doing or not doing that prevents this new email and password from being accepted? Thanks for help.

1 Expert replyverified_user

Re: I cannot get the Mcc account set up

Community Manager
# 2
Community Manager
Hi Denene,

Interesting situation. Can you try two things for me, and let me know if you're still having the issue after that?
(1) Clear the cache/cookies in the current browser you're using.
(2) If that doesn't help, try setting up the account using a different browser.

Like I say, if those don't do the trick, let me know.

Re: I cannot get the Mcc account set up

Community Manager
# 3
Community Manager
This 2013 thread has been closed to new replies.