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I can't accept adwords invitation from another account

Visitor ✭ ✭ ✭
# 1
Visitor ✭ ✭ ✭

Hi there,

 

I got an invitation form another account. I click on the link, I enter my details and then the following error appears:

 

The Google Account my-account@gmail.com already has access to an AdWords account (Customer ID: ).

 

What do I have to do to accept the invitation?

 

I can login to my adwords account with my-account@gmail.com. I never had any campaigns with this account before.

 

Thanks in advance.

 

Stoyan

3 Expert replyverified_user
2 ACCEPTED SOLUTIONS

Accepted Solutions
Marked as Best Answer.
Solution
Accepted by pankaj1782 (Top Contributor)
September 2015

Re: I can't accept adwords invitation from another account

Top Contributor
# 2
Top Contributor

Hi Stoyan,

 

Welcome to the forum Smiley Happy

 

Did you ever created some Adwords account in the past with your email address? Any test account or something?

 

I am saying this because if you created some Adwords account in the past, that is one of the reason that you are unable to link it with other Adwords account.

 

Please note that a Google account and gmail account are 2 different things. Google account can be associated with any email address (gmail, yahoo etc...)

 

Refer to this article and let us know if that helps!

Pankaj

View solution in original post

Marked as Best Answer.
Solution
Accepted by pankaj1782 (Top Contributor)
September 2015

Re: I can't accept adwords invitation from another account

Google Employee
# 3
Google Employee

Hi there, 

 

Pankaj is spot on, you would only be seeing that message if your email address was already associated with another AdWords account. 

 

If you want to associate your email address with another account, you would need to first remove your email address from the pre-existing account and then link it to the new account you are interested in. 

 

A. 

View solution in original post

Marked as Best Answer.
Solution
Accepted by pankaj1782 (Top Contributor)
September 2015

Re: I can't accept adwords invitation from another account

Top Contributor
# 2
Top Contributor

Hi Stoyan,

 

Welcome to the forum Smiley Happy

 

Did you ever created some Adwords account in the past with your email address? Any test account or something?

 

I am saying this because if you created some Adwords account in the past, that is one of the reason that you are unable to link it with other Adwords account.

 

Please note that a Google account and gmail account are 2 different things. Google account can be associated with any email address (gmail, yahoo etc...)

 

Refer to this article and let us know if that helps!

Pankaj

Marked as Best Answer.
Solution
Accepted by pankaj1782 (Top Contributor)
September 2015

Re: I can't accept adwords invitation from another account

Google Employee
# 3
Google Employee

Hi there, 

 

Pankaj is spot on, you would only be seeing that message if your email address was already associated with another AdWords account. 

 

If you want to associate your email address with another account, you would need to first remove your email address from the pre-existing account and then link it to the new account you are interested in. 

 

A. 

Got it solved !   Thank you :-)

Visitor ✭ ✭ ✭
# 4
Visitor ✭ ✭ ✭

Got it solved !

 

Thank you :-)

Re: Got it solved !   Thank you :-)

Visitor ✭ ✭ ✭
# 5
Visitor ✭ ✭ ✭
How did you get around this? I'm currently having the same issue: unable to accept invitation because I have an account set up already.

Re: Got it solved ! Thank you :-)

Visitor ✭ ✭ ✭
# 6
Visitor ✭ ✭ ✭
Sorry but I do not remember what it was. And the links to the forum do not
work anymore...

Re: Got it solved ! Thank you :-)

[ Edited ]
Visitor ✭ ✭ ✭
# 7
Visitor ✭ ✭ ✭

 

Found a work around. All I did was create a new email address, add it to my
current Adwords account as an admin user, then signed in with the new user
and removed my previous account!

Worked like a charm Smiley Very Happy

Note: this post has been edited by a Community Manager, per Community Posting Guidelines, in order to protect privacy and account security.

Re: I can't accept adwords invitation from another account

Community Manager
# 8
Community Manager
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